Talk to the LoungeOS team

Before you write to support

Many questions are answered in a few minutes in our self-help resources:

• Knowledge base: step-by-step guides to every screen
• Documentation: installation, activation, roles and troubleshooting
• FAQ: pricing, offline use, hardware and data
• Download page: system requirements and network setup

When you contact support, please include your business name, your LoungeOS version (for example 1.3.6) and, for activation problems, your Machine ID. A screenshot of any error message helps us answer faster.

Book a demo

Want to see LoungeOS with your own menu? Email hello@loungeos.app with your venue type (restaurant, bar, lounge, hotel), city and number of staff, and we will arrange a one-to-one demo. You can also start the free trial straight away. It takes about five minutes to activate.

Where we are

LoungeOS is developed in Cameroon and supports customers across Africa and internationally, in English and French.